CTSLink - Frequently Asked Questions (FAQs)

• General Use of Service
• How to Register an account
• I am having trouble locating a deal on CTSLink
• I am having trouble signing on. What are my options?
• I would like to be notified when a deal updates. What are my options?
• Rate Limiter
• Business Questions
• When will the Re-Remic deals pay this month?
• I am looking for access to a deal but none of the certifications apply to my role. What do I do?
• I never received my principal and interest payment. Who should I contact?
• I'm looking for the deal documents for a CDO deal
• My company is not listed in the Market Data Provider Certification. How do I get access?
• The reports I'm looking for were supposed to be available at 10AM but are not. Who do I contact?